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Don't want to wait for OTP anymore? Try using bio-metric login method!
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eNETS
Safer and faster payment method? Using eNETS! Support local banks around you.
How to use

REMITTANCE QUESTIONS

Firstly, you need to add a beneficiary before sending money to him/her.

Tap on Add Beneficiary, select a currency and key in the details of the beneficiary.

Once you finish the steps, you can remit to the beneficiary by tapping the person at Remit page.

Entering amount, providing supporting documents (if required) and pay.

Under History page, you can get all transactions records from 1 year ago to the present.

Tap on a transaction to see the transaction detail.

GENERAL QUESTIONS

You can change the language at the login page. Find the language button at the top-left corner, tap to change to Simplified Chinese (简体中文) or English.

Or you can go to My Account page, tap on Settings and change the language.

To enable this function, you must use username and password logged in first.

Once you logged in, go to My Account page, tap on Settings and turn on biometric login feature.

When the next time open the app, you can use biometric login instead of username and password.

Please note:

  • Once your account logged in on another device, the previous bio-metric login will be invalid.
  • The biometric login feature is only available if supported by the device and system.

NOTICE UPDATE ON COUNTER SERVICE

柜台服务公告更新

Dear customers,

Our counter service have resumed operations on 7th May and  our operating hours is from 9:00 am to 8:30 pm.
However, for your own safety and convenience, we encourage you to use our online remittance services by visiting our website or contact our customer service centre.

尊敬的顾客,

我们自 5 月 7 日 恢复柜台服务,营业时间为上午 9:00 至下午 8:30
为了您的安全和方便,您可以登录长诚官网进行远程汇款服务或直接联系我们的客服人员。

Zhongguo Remittance 长诚汇款