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How to use

REMITTANCE QUESTIONS

Firstly, you need to add a beneficiary before sending money to him/her.

Tap on Add Beneficiary, select a currency and key in the details of the beneficiary.

Once you finish the steps, you can remit to the beneficiary by tapping the person at Remit page.

Entering amount, providing supporting documents (if required) and pay.

Under History page, you can get all transactions records from 1 year ago to the present.

Tap on a transaction to see the transaction detail.

GENERAL QUESTIONS

You can change the language at the login page. Find the language button at the top-left corner, tap to change to Simplified Chinese (简体中文) or English.

Or you can go to My Account page, tap on Settings and change the language.

To enable this function, you must use username and password logged in first.

Once you logged in, go to My Account page, tap on Settings and turn on biometric login feature.

When the next time open the app, you can use biometric login instead of username and password.

Please note:

  • Once your account logged in on another device, the previous bio-metric login will be invalid.
  • The biometric login feature is only available if supported by the device and system.

CNY Business Hours

春节假期公告

Dear Valued Customers,

We will be closed for Chinese New Year from 6pm Wednesday, 10th February to Sunday, 14th February 2021. Business will resume on Monday, 15th February 2021. Thank you for your support and kind understanding. 
Best Greetings and Happy Chinese New Year!

 

尊敬的顾客,
我公司将于2021年2月10日(农历大年廿九,星期三)下午6点吉时收市。春节期间休业四天。于2021年2月15日(农历初四,星期一)吉时正常营业。感谢您的支持与理解!
祝您:事事顺心!

Zhongguo Remittance 长诚汇款