Individual Remit Guide

Tips for you

Please do NOT click on Forward, Backward, Refresh or Close button, it may cause your payment to fail or duplicate payments.

1
Sign Up Online Remittance Account

To use Web Remit or Changcheng app (formerly known as Zhongguo Remittance), you need to open online remittance service of your existing Changcheng account. Please click here to verify and open your online remittance service.

If you are a new customer, or you cannot complete verify your existing Changcheng account, please click here.

Sign Up Online Remittance Account
2
Login Web Remit / Changcheng App

When you have completed the registration, you can go to https://remit.zgr.sg/, log in with your ID number and password. An SMS OTP will send to your phone for verifying.

You can also download our app to use online remittance service:

 

Login Web Remit / Changcheng App
3
Fill in Information

Firstly, you need to select one beneficiary in “Remit” tab. If there is no beneficiary, you need add a beneficiary to your account at Beneficiary tab (for Web Remit) or tap on “ADD NEW BENEFICIARY” button (for Changcheng app).

Once you select a beneficiary:

  • Fill in the amount, sender’s information, source of funds, etc.
  • Read, understood and agree the Terms and Conditions and Privacy Policy by clicking the checkbox. 

Then click next to confirm the information again. 

Fill in Information
4
Payment

We accept eNETS/NETS QR (recommended), Internet Banking Transfer and ATM Transfer.

For eNETS/NETS QR payment, please follow the instruction on the screen. To know or change your eNETS limit, please click here.

For Internet Banking Transfer, please transfer your fund from your account to our account:

DBS Current Account: 010-901917-0

For ATM Transfer, please state “网上汇款” or “Web Remit” on ATM Transfer receipt(s) before uploading.

Then upload your ATM transfer slip or screenshot of Internet Banking successful transfer page. 

Payment
Complete

You can send the details of this remittance to your email or check the status of the remittance in the history. Once the remittance is complete, we will notify you via SMS, and you can download the remittance receipt in “History”.

Complete

Please Note

  • Currently the maximum amount you can send by using Web Remit is SGD 50,000 and only accept eNETS, Internet Banking or ATM transfer. Transactions exceeding the limit or not being transferred in accordance with the specified method will be rejected.
  • Zhongguo Remittance Pte. Ltd. will NOT change our Web Remit websites URL neither our bank account number. You can check with our official website or get in touch with our customer service center.
  • Beware of fraudulent calls, text messages, emails and unknown links to counterfeit companies, banks and government agencies.
  • Zhongguo Remittance Pte Ltd will NOT request your private information via calls, SMSes and emails, or let you enter your privacy information on any unofficial website (e.g., bank card password, SMS OTP and other privacy information).

Got questions?

We are here to help you. Whenever you need it.

NOTICE UPDATE ON COUNTER SERVICE

柜台服务公告更新

Dear customers,

Due to COVID-19 outbreak, our counter service resumed on 7th May, operating hours is from 9:00 am to 8:30 pm.
However, for your own safety and convenience, we encourage you to user our online remittance services by visiting our website or contact our customer service center.

尊敬的顾客,

由于疫情影响,我们自 5 月 7 日 恢复柜台服务,营业时间为上午 9:00 至下午 8:30
为了您的安全和方便,您可以登录长诚官网进行远程汇款服务或直接联系我们的客服人员。

Zhongguo Remittance 长诚汇款