Scam Alert

Dont' Panic. Don't Believe. Don't Give - scamalert.sg

WHAT IS AN IMPERSONATION SCAM?

There are several variations of this scam. One involves a phone call from someone purporting to be a government official, such as a police officer, immigration officer or court official.

In another variation, the caller might claim to be an employee or representative of a Chinese bank or courier company. The caller might claim that your identity was used to send parcels containing fake passports or weapons, or to apply for overseas credit cards. They then refer you to another caller claiming to be a Chinese official, who will ask — or even threaten — you to give them personal information such as your passport or bank account number, internet banking credentials or One-Time Password (OTP).

WHAT TO LOOK OUT FOR

  • Unsolicited calls, especially robocalls, from people claiming to be officials, staff of courier companies, banks or telcos, that ask you for money or personal information. Know that no government agency would request for personal and banking details or fund transfer over the phone, through robocalls or

HOW TO PROTECT YOURSELF

  • Do not heed the caller’s instructions. Note that scammers may threaten or tell you not to talk to anyone about your situation in order to deter you from verifying if it is a scam.
  • Do not give bank details, credit card numbers, OTP

WHAT IS AN INTERNET LOVE SCAM?

After befriending an attractive person (who is usually foreign) online, he or she tells a tale about falling into trouble or hard times. The scammer persists with the story to gain their victim’s trust and adoration, then asks for money as proof of love. Once the money is transferred, the scammer disappears.

WHAT TO LOOK OUT FOR

  • Strangers you befriend online. Know the tell-tale signs of a fake dating profile: poor grammar that doesn’t fit with their stated level of education or a fake photo sourced from the internet are just some of the warning signs.
  • People who shower you

HOW TO PROTECT YOURSELF

  • Do not respond to any requests for money, even if they sound desperate or troubled.
  • Do not send money to people you do not know well, especially if you have never met in person.
  • Meet all requests for money with

WHAT IS A LINE/FACEBOOK SCAM?

Scammers hack into your Facebook or Line account and use your identity to ask contacts to buy iTunes or other gift cards for them. Conversely, you might be asked by a friend to buy the cards urgently.

WHAT TO LOOK OUT FOR

  • You have trouble logging into your account
  • Your phone data bill is larger than usual

HOW TO PROTECT YOURSELF

  • Never agree to an unexpected request from a friend without calling them first to verify if they want you to buy the gift card
  • Be extra careful with dealings over mobile message platforms like Facebook Messenger, WhatsApp, Skype or Line

NOTICE UPDATE ON COUNTER SERVICE

柜台服务公告更新

Dear customers,

Our counter service have resumed operations on 7th May and  our operating hours is from 9:00 am to 8:30 pm.
However, for your own safety and convenience, we encourage you to use our online remittance services by visiting our website or contact our customer service centre.

尊敬的顾客,

我们自 5 月 7 日 恢复柜台服务,营业时间为上午 9:00 至下午 8:30
为了您的安全和方便,您可以登录长诚官网进行远程汇款服务或直接联系我们的客服人员。

Zhongguo Remittance 长诚汇款