Security Advisory

The fraudster deceive the victim by means of winning, paying, checking personal information, etc., and let the victim enter their personal information or password on fraudster's website. After the fraudster obtains the password, he or she immediately logs in to the correct website to change the password, steal personal and bank card information in the account.
The fraudster distributes the Trojan via fake websites, emails or fake links. After the victim inadvertently installs, the Trojan will continuously transmit the personal information such as the bank card and password in the electronic device to the fraudster.
The fraudster uses a similar layout to the official website or attaches a fake address to the high imitation email to convince the victim that he is browsing the official website. Fraudsters can phishing and implant Trojans through fake websites.
  • Phishing
  • Virus & Trojan Horse
  • Fake Website

Beware of fake mail links

As shown in the following figure, the link address in the email appears to be remit.zgr.sg, but when you move the cursor over the link, the mail client displays its real address.

If you accidentally click on the link, the fraudster may steal the data through a phishing website or via a network Trojan.

Beware of fake email identity

As shown in the figure below, although the sender’s name shows “Zhongguo Remittance”, the domain name of zhongguohuikuan.com is NOT the official website of Zhongguo Remittance Pte Ltd. We will not send emails through this domain name. 

Our website is zhongguoremittance.com.

Don’t click on unknown links

Fraudsters send bulk messages with fake links, and they may use fake URLs that look similar to real websites or use short links to hide fake URLs.

Common short links are: goo.gl, bit.ly, aka.ms, etc.

Not all short links are fake links. It is recommended to restore the short URL to confirm the real URL before clicking, and determine whether it is the official website.

⚠ How can you protect yourself from this?

  • Always check that you are using the official Zhongguo Remittance website.
  • Always type the Zhongguo Remittance Official website URL directly into the address bar of your browser.
    Official website: zhongguoremittance.com, Web Remit: remit.zgr.sg.
  • Always verify the details in messages from Zhongguo Remittance. Always check that the message reflects your intended actions and do not proceed or authorize suspicious transactions.
  • Never disclose your ID, password or One-Time Password (OTP) to anyone, including our staff or law enforcement officers.
  • If you find suspicious transactions in your account, please contact our Customer Service Center immediately (65) 6223 6366.

Customers are also encouraged to use the latest versions of internet browsers, which may provide advanced security features such as anti-phishing and forged website identification. If such features are available, customers are advised to turn them on.

NOTICE UPDATE ON COUNTER SERVICE

柜台服务公告更新

Dear customers,

Due to COVID-19 outbreak, our counter service resumed on 7th May, operating hours is from 9:00 am to 7:00 pm.
However, for your own safety and convenience, we encourage you to user our online remittance services by visiting our website or contact our customer service center.

尊敬的顾客,

由于疫情影响,我们自 5 月 7 日 恢复柜台服务,营业时间为上午 9:00 至下午 7:00
为了您的安全和方便,您可以登录长诚官网进行远程汇款服务或直接联系我们的客服人员。

Zhongguo Remittance 长诚汇款